Advice for professionals working with perpetrators

Drive is offering support and guidance for professionals working with high-harm, high-risk perpetrators of domestic abuse during COVID-19 and beyond.

These services have been developed as a response to COVID-19 and the need to provide up-to-date advice around best practice for professionals who are delivering services while contending with the challenges of the COVID-19 lockdown. It is available to all professionals – social workers, probation officers, mental health and health care professionals, domestic violence advisors, police officers, and more.

In partnership with Respect, we offer:

  • A live webchat service for professionals working with high-risk, high-harm perpetrators. See below for hours of operation.
  • An email response service for professionals working with high-risk, high-harm perpetrators.
  • The Respect Phoneline for people worried about their own behaviour also takes queries from professionals.
  • A professional community portal for sharing best practice.

Webchat for professionals

If you have urgent questions about working with perpetrators of domestic abuse, particularly for those who are high-harm, high-risk, there is a webchat that is operated by a member of the Drive team. They are specialists in high-risk, high-harm perpetrators. You do not need to sign up in advance for the webchat service.

A Drive Expert Advisor is available to offer free support and guidance via webchat every Monday from 2 – 4pm, Wednesday from 10 – 12pm and Thursday from 2 – 4pm.

To access the service please click the button below.

If you need this service outside of these times or want to find out more information about the service, please email

Advice for professionals via email

A member of the Drive team is available to answer emails from professionals seeking advice on working with perpetrators of domestic abuse. Drive specialises in work with high-risk, high-harm perpetrators. You do not need to sign up in advance for the service. Please email

Professional Community Portal

The portal provides access to materials are for professionals who work in and across frontline domestic abuse services, social work, policing, probation, health, substance misuse, housing or other services that work with perpetrators of domestic abuse. It also provides information about relevant events and webinars.

To get a password to access the materials on the website and join the mailing list, professionals can email Once you have a password, you can access the professional community portal here.

Respect Phoneline

Additionally, if you are supporting or concerned about a perpetrator of domestic abuse and need urgent guidance, contact the Respect Phoneline on 0808 8024040. The phoneline is open Monday – Friday, 9am – 8pm. For media enquiries or for general information please email

If you are worried about your own behaviour, please contact the Respect Phoneline at 0808 8024040.

For more information, visit the Respect phoneline website: